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Troubleshooting on Joomla sites

We offer a 24/7 service for fixing errors on Joomla sites. Users usually don't care which error is stopping the homepage they are visiting from working. They simply want to use your service.

5.0
1,161 reviews
  • Experts for companies in Germany, Austria and Switzerland
  • 24h emergency help and support
  • Invoice only after all work has been completed
  • Free consultation

But if your customer can't use your service, then we can only warmly recommend that you use ours.

Whether functional errors or display errors, small or large bugs, white screens or even hacker attacks – we keep hammering away at the keys until your company site runs really, really well again.

And now, all joking aside: we are often the last port of call for problems and errors when other web developers and administrators no longer know what to do.

Troubleshooting on Joomla sites
5.0
1,161 reviews on Google and ProvenExpert
“Many thanks for the great work.”
Christine Spranger · Google
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Our service

Why we can help is quite easy to explain: experience. By now we are familiar with all kinds of Joomla problems. Difficult cases give you a headache and give us fun. It's like an exciting puzzle. We dive deep into the code – CSS, PHP or JavaScript – until everything is completely solved.

For errors of all kinds on your commercial Joomla website, Die Nervenretter get to the bottom of them in detail.

Need errors fixed on Joomla sites?

We cover all areas of troubleshooting on Joomla websites. It starts with the necessary backups, continues with customisations and can even end in rescuing the website.

What matters in this area is that the errors are described well to us, so that we can quickly get an overview of the possible causes.

Just like the ambulance service or the fire brigade.

What we can guarantee you is that we will find the errors and send the site back out into the world of the internet in perfect shape.

You can rely on that when we fix the errors on your Joomla sites.

Frequently asked questions about fixing Joomla errors

All questions and answers
Which Joomla errors do you fix?

White pages, error 500, broken extensions after updates, template problems, database errors, forms that don't work and login problems in the backend, to name only the most common.

What information do you need for troubleshooting?

Helpful are the exact error message, a screenshot, the Joomla version and what was changed most recently. For the actual analysis we need access to the backend and the hosting.

Can I view an error message myself?

In the Joomla configuration, error reporting can temporarily be set to “Maximum”. Afterwards it should be reset, as error messages can give attackers clues.

How quickly is an error fixed?

Many errors are solved within a few hours. After the initial analysis we tell you how long it is likely to take and what it costs.

“Some of our sites were infected and could no longer be reached. Die Nervenretter reacted quickly to our enquiry and named a fair price for fixing the problem. TOP service and very reliable, thank you very much!”

Philip Trautmann · Google

“If I could, I would even give 6 stars.”

Nico De V. · ProvenExpert

“Error found quickly after our website had been unreachable for months.”

Ulf-Peter S. · ProvenExpert
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Save your nerves and enquire without obligation

Use the contact form, call us or send an email to info@nervenretter.com. Response including a quote usually within 60 minutes.

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How secure and legally compliant is your website?

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