What we set up technically
We integrate the withdrawal function so that customers can find it easily and it is processed cleanly internally.
- “Withdraw from contract” button in a suitable place in the frontend
- Own withdrawal page or route within the TYPO3 structure
- Form with name, email and contract/order reference
- Confirmation step before final submission
- Email confirmation to the customer
- Internal notification to the operator or support
- Logging with timestamp and content of the declaration
