TYPO3 hacked? We take over immediately
System compromised? Web space blocked? If your TYPO3 portal has been infected with malicious code, every hour counts. The longer a compromised system stays online, the higher the risk of reputational damage, blacklisting and GDPR consequences.
You don't need a standard agency now, but a structured incident response. Initial assessment within a few hours. Emergency support at weekends too.
Symptom check
Many attacks initially go unnoticed. If one of these points applies, you should assume an active compromise.
Manipulated core
The integrity check in the Install Tool shows unexpected deviations.
Sounds familiar? Call now: +49 8161 24 19 059Unknown files
Cryptic PHP scripts in fileadmin/, public/ or extension directories.
Sounds familiar? Call now: +49 8161 24 19 059Spam sending or blacklisting
Your domain sends inexplicable emails or is flagged as unsafe by search engines.
Sounds familiar? Call now: +49 8161 24 19 059Manipulated code
Unknown JavaScript calls in templates or TypoScript configurations.
Sounds familiar? Call now: +49 8161 24 19 059New administrators
Unauthorised backend users in the database (be_users).
Sounds familiar? Call now: +49 8161 24 19 059TYPO3 itself is considered a very secure enterprise CMS. Attacks usually happen not because of the architecture, but because of missing maintenance, outdated extensions or compromised credentials.
Security is not a state – it is a continuous process. We don't only support you in an emergency, but on request establish a long-term protection strategy.
Why us? Our name says it all!
When things get critical, you don't need a generalist, but real TYPO3 specialists with incident response experience.
In most cases, compromised systems can be cleaned completely and safely put back into operation without a complete rebuild. We rescue your data and your reputation.
TYPO3 is considered a very secure enterprise CMS. Attacks usually happen not because of the architecture, but because of missing maintenance, outdated extensions or compromised credentials. Security is not a state, but a continuous process.
Why us
“Super-fast response and rescue of four infected WordPress installations. We also received lots of tips for improvement. I can recommend Die Nervenretter without reservation!”
Process
We don't work with blanket malware scanners, but with a clearly defined incident response process. The goal is not only restoration, but lasting security.
Step 1
Identification of the point of entry and documentation of the incident.
Step 2
Manual review of core, extensions, database and file system for backdoors and malicious code.
Step 3
Closing the vulnerability: updates, configuration corrections, removal of compromised components.
Step 4
Password reset at all levels, protection of sensitive directories, security headers, introduction of 2FA.
Step 5
Coordination with the provider for unblocking and setting up preventive monitoring.
From our security archive
The latest alerts for TYPO3:
All TYPO3 alerts1,161 reviews on Google and ProvenExpert
“Thank you for the fast and professional help. Contact with Die Nervenretter was always friendly and straightforward. Clear recommendation!”
A. Grote · Google“Error found quickly after our website had been unreachable for months.”
Ulf-Peter S. · ProvenExpert“Die Nervenretter really live up to their name! So far all my problems have been solved, and at lightning speed.”
Andrea Alms · GoogleAbsolutely. We also secure and clean up “end-of-life” systems, while at the same time drawing up a plan for a secure upgrade to the current LTS version.
A blanket statement would not be serious. Hosting providers secure the infrastructure at system level. Experience shows, however, that the vulnerability often arises within the application, for example through outdated TYPO3 versions, unpatched extensions or compromised credentials. We check both.
A thorough manual analysis and clean-up usually takes 1 to 3 working days, depending on the complexity and depth of the infiltration. We often initiate the first emergency measures within a few hours.
Security stands or falls with maintenance. Often it's unpatched gaps in third-party extensions (e.g. outdated powermail or news versions), an outdated PHP environment, weak backend passwords or an unprotected Install Tool.
Yes, that's our everyday business. We communicate directly with your provider (e.g. Mittwald, Hetzner, Telekom) or pull a copy onto our isolated analysis environment and remove the malicious code there.
A backup restores the state before the outage, but doesn't close the gap. Without a root cause analysis and security patches, your system will be infected again within hours or days.
Scanners often only find known signatures. Professional hackers leave backdoors as inconspicuous lines of code in LocalConfiguration.php or in extension classes. We check by hand at file and database level.
If personal data could have been leaked, for example from contact forms, a frontend user area or shop orders, the GDPR requires a report within 72 hours. We support you with the technical documentation.
After the clean-up, we harden the system: update to the current LTS version, protection of the typo3/ directory, 2FA for editors and regular monitoring of the Composer dependencies.
Mostly extensions that are no longer maintained or were written for old TYPO3 versions. Custom developments without a security review are also a common way in.
With Extended Long Term Support, older TYPO3 versions continue to receive security updates. This can make sense if an immediate upgrade is not possible. We advise you on which path suits your system.
Gladly. For corporate and public authority sites, we closely coordinate analysis, clean-up and documentation with your IT, your data protection officer or the agency looking after the site.
Backend users and permissions, the Install Tool, scheduler tasks, configuration files, the database and the server environment. Attackers like to hide outside the obvious directories.
Yes. You receive documentation with the time, the route of entry, the affected areas and the measures taken, which you can use for internal audits or a cyber insurance claim.
Yes, and that is usually the best protection. We check extensions and templates for compatibility and carry out the upgrade in a planned way, without your site being offline for long.
Send us a short description of the problem. The faster we get access to logs and the file system, the faster your TYPO3 is back online and clean.
Free website check
Security, data protection (Google Fonts, cookies), email protection (SPF/DMARC) and technology – checked from the outside in seconds, without any login.
Check for free nowWebsite hacked
Remove malware, close the entry point, lift the Google warning. By hand, with follow-up checks.
Send enquiryWordPress
Support, maintenance and WooCommerce for business websites.
Joomla
Maintenance, VirtueMart, customisation and emergency help.
Send enquiryTYPO3
Updates, performance and cleanup for TYPO3.
Send enquiryPrestaShop
Shop maintenance, security and problem solving.
Send enquiryUpdates
Update safely: backup before, test afterwards.
Send enquirySpeed
Noticeably reduce loading time, better rankings.
Send enquiryServer
Hosting, migration and Linux servers without downtime.
Send enquiry
