“After the update everything is white”
A plugin update has crippled the site. We find the culprit plugin, restore on staging and fix the cause.
Exclusively for RAIDBOXES customers
Referred to us by RAIDBOXES support? Then you've come to the right place.
We work as an external service provider for all RAIDBOXES customers and take care of your questions and problems relating to your WordPress website or your online shop.
As a RAIDBOXES customer, you pay significantly less with us than for a regular enquiry.
Official partnership
NERVENRETTER 
Recommended service provider in RAIDBOXES support Our partner for many years
Why we recommend RAIDBOXES to every WordPress customer
We have been working closely with RAIDBOXES for many years, and it is the WordPress host we recommend to our own customers with a clear conscience. Fast servers, well-thought-out staging environments, automatic backups and a support team that knows what it's talking about.
The best part: the division of labour works. If a problem lies within WordPress, the RAIDBOXES team refers it directly to us. For you, this means: a host that takes care of the infrastructure and a partner that rescues your website when it matters.
Discover RAIDBOXES- For yearsofficial cooperation partner
- Directlyreferred to us by RAIDBOXES support
- Special pricefor all RAIDBOXES customers
Welcome to Die Nervenretter. Have you been referred to us directly by RAIDBOXES support? Then you've come to the right place.
We work as an external service provider for all customers of RAIDBOXES.io and take care of your questions and problems relating to your own website or online shop. Please use the contact form provided below to get in touch.
Important: as a RAIDBOXES customer, you pay significantly less with us than for a regular enquiry outside your contract.
Fixed service prices (net)Standard prices (net)Prices for RAIDBOXES customers (net)
Individual WordPress job85 euros / hour75 euros / hour
Cleanup of a hacked website350 euros325 euros
Cleanup of a hacked online shop450 euros425 euros
Integration of external domains150 euros125 euros
Loading time optimisation450 euros425 euros
Offline server migration to RAIDBOXES350 euros325 euros
Update WordPress (theme, plugins)based on effortbased on effort
Monthly maintenance per website250 euros199 euros
PHP upgrade to version 8350 euros325 euros
Configuration of a minification plugin170 euros150 euros
How we help RAIDBOXES customers
- Errors and first aidWhite page, broken layout after an update, plugin conflicts.
- Hacked WordPress sitesRemove malware, close backdoors, lift the Google warning.
- Theme and plugin customisationChanges to the design or functions that go beyond hosting support.
- WooCommercePayment methods, extensions and shop errors.
- PerformanceReduce loading times further, even though the hosting is already fast.
Why RAIDBOXES recommends us
RAIDBOXES takes care of fast, secure managed hosting for WordPress. Everything that happens within your WordPress installation is outside the scope of hosting support. That is exactly where we take over.
- Clear division of tasksRAIDBOXES for servers and hosting, us for WordPress itself.
- Short distancesWe know the RAIDBOXES environment, staging and backups and get started right away.
Who is responsible for what?
RAIDBOXES runs the servers, we take care of everything within your WordPress installation. This way you know immediately who to contact for any problem.
TaskRAIDBOXESNervenretter
Servers, uptime, data centre yes –no
Daily backups and staging environment yes –no
SSL certificate at server level yes yes
Plugin and theme updates with testing –no yes
Errors after updates, white page, error 500 –no yes
Removing malware from WordPress code –no yes
Theme customisation and new features –no yes
WooCommerce problems and payment methods –no yes
Migration to RAIDBOXES yes yes
Typical concerns of RAIDBOXES customers
“Support says it's down to WordPress”
Hosting support ends at the WordPress installation. That is exactly where we come in.
“My shop no longer accepts payments”
We check payment plugins, webhooks and order processes in WooCommerce.
“The site is slow despite RAIDBOXES”
Usually heavy themes, page builders or too many plugins slow things down. We measure and optimise in a targeted way.
“I need a small change to the design”
Customisation of the theme and child theme, clean and update-safe.
“Google is warning about my site”
Malware cleanup, closing the gap and requesting a review from Google.
How to reach us as a RAIDBOXES customer
- 1
Send enquiry
Mention in the form that you are a RAIDBOXES customer and describe your request.
- 2
Receive a fixed price
You receive a quote at RAIDBOXES special conditions, usually within 60 minutes.
- 3
Done
We prefer to work on your RAIDBOXES staging environment and only go live after your approval.
Your conditions as a RAIDBOXES customer
Reduced price
Significantly cheaper than a regular enquiry. Simply state in your enquiry that you come via RAIDBOXES.
Fixed price in advance
Before we start, you receive a quote with a fixed cost framework. No surprises.
Payment after completion
No payment in advance. The invoice only comes when everything works.
No contract
One-off help without a subscription or minimum term.
5.0
★★★★★
1,161 reviews on Google and ProvenExpert
“Die Nervenretter really live up to their name! So far all my problems have been solved, and at lightning speed.”
Andrea Alms · Google“Our WordPress site was perfectly optimised, the performance is now considerably better. Super fast reaction to the first enquiry, quick cost estimate, reliable and professional execution. TOP!”
Harald Krause · Google“Really great, fast and competent service.”
E. · ProvenExpertQuestions and answers
Frequently asked questions
The key facts about the cooperation between RAIDBOXES and Die Nervenretter. Your question is not listed?
01How do I get the RAIDBOXES special conditions?
State in your enquiry that you came to us via RAIDBOXES and name the box concerned. The reduced conditions then apply automatically.
02Do you need access to my RAIDBOXES dashboard?
A WordPress admin login is usually enough. For staging, backups or logs, simply invite us as a user to your RAIDBOXES account.
03Is the help part of my RAIDBOXES plan?
No. We are an independent partner. You commission us directly and only pay after the work has been completed.
04Do you work directly on my live site?
No, preferably on your RAIDBOXES staging environment. We only transfer the changes to the live site after your approval.
05How quickly do you react?
As a rule, you receive an assessment with a fixed price within 60 minutes, even at weekends.
06Can I also commission you for ongoing maintenance?
Yes. On request, we take care of regular updates and checks of your WordPress installation.
Your WordPress problem, our job.
Briefly describe what it's about and mention RAIDBOXES. We will get back to you with a fixed price at special conditions.